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MANAGE YOUR ACCOUNT 24/7.

Take control of your Virgin Mobile account. Here's all you need to know about doing it yourself.

MOBILE MY ACCOUNT

Managing your account on-the-go is easy and instant. Plus, it's free anywhere in Canada.


How to access mobile My Account on your phone:

  • Head to my.vmobile.camy.vmobile.ca. This link will only work from your phone, not from your computer.

You can do a few more things in My Account than you can in mobile My Account. Learn more.

Heads-up! If you travel outside of Canada you can still manage your account on-the-go, but data roaming charges may apply. To check your balance or make a payment you can always dial *611 for free.

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MY ACCOUNT

Using My Account is a great way to manage your services on your own time.


How to access My Account:

  • Head to virginmobile.ca/myaccount and login. For your best experience, visit us on a desktop computer rather than a mobile device.
Heads-up! You'll need to register for My Account first. Grab your account number and head to virginmobile.ca/register to get started.

Still need help?

  • Call Us

  • 1-888-999-2321