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Take control of your Virgin Mobile account. Here's all you need to know about doing it yourself.
Managing your account on-the-go is easy and instant. Plus, it's free anywhere in Canada.
How to access mobile My Account on your phone:
You can do a few more things in My Account than you can in mobile My Account. Learn more.
Heads-up! If you travel outside of Canada you can still manage your account on-the-go, but data roaming charges may apply. To check your balance or make a payment you can always dial *611 for free.
Using My Account is a great way to manage your services on your own time.
How to access My Account:
|What do you want to do today?||mobile My Account||My Account|
|View and edit profile||-||✔|
|View bill details and billing history||-||✔|
|Pay bill – one-time||✔||✔|
|Set up pre-authorized payments||-||✔|
|Sign up for e-bill||-||✔|
|Add a new feature||✔||✔|
|Remove a feature||-||✔|
|Update buddy numbers||✔||✔|
|View SuperTab balance and history||-||✔|
|Check upgrade status||✔||✔|
|Upgrade to a hot new phone||-||✔|
|Manage your communication preferences||-||✔|