SO YOU'RE READY TO SWITCH?

Here's how...
Love your current phone and number? You can bring both of 'em to Virgin Mobile - all you need is a Virgin Mobile SIM card. Head to a Virgin Mobile Store or order your new SIM card online and we'll get you hooked up.

Switching Over Is Super Easy

• What you need to know before transferring:
  • Check if your current phone is compatible with our network. If your phone isn't compatible, then we've got the phones you really want.
  • If your phone is currently locked, it needs to be unlocked. Find out how to unlock your phone.
  • Don't deactivate your mobile phone number! We'll take care of that for you. If you deactivate it first, then we won't be able to move your number over.
  • The name on your new Virgin Mobile account has to match the name on your old provider's account exactly for us to be able to bring your number over.
  • Make sure you have the following to complete the transfer:
    • Your account number with your old provider.
    • Your phone's serial number (the ESN/SIM/MEID/IMEI number, depending on the type of phone you have)
• What you need to do:
  • Get a Virgin Mobile SIM card online or at a Virgin Mobile store near you. You can also give us a shout at 1-888-999-2321.
  • Pick the monthly plan and features that work best for you.

Heads up!

• Transferring your mobile number can take 2-3 hours. Transferring a landline phone number can take a couple of days.

Here's how...
If you're looking for a brand new phone and want to keep your current number, we've got you covered. Get hooked up with Virgin Mobile and you can keep your mobile phone number, and we won't charge you to switch.

Switching Over Is Super Easy

• What you need to know before transferring:
  • Don't deactivate your mobile phone number! We'll take care of that for you. If you deactivate it first, then we won't be able to move your number over.
  • The name on your new Virgin Mobile account has to match the name on your old provider's account exactly for us to be able to bring your number over.
  • Make sure you have the following to complete the transfer:
    • Your account number with your old provider.
    • Your phone's serial number (the ESN/SIM/MEID/IMEI number, depending on the type of phone you have)
• What you need to do:
  • Choose your awesome new phone online or head to a Virgin Mobile store. Looking for a deal? Check out our hottest offers on phones.
  • Pick the monthly plan and features that work best for you.
  • If you get your new Virgin Mobile phone online, give us a shout at 1-888-999-2321 once you've got your hands on it and we'll move your number.
  • If you're heading to a Virgin Mobile store, we'll be able to take care of moving your number before you leave the store.

Heads up!

• Transferring your mobile number can take 2-3 hours. Transferring a landline phone number can take a couple of days.