How can we help you?

Getting Started

• Assisted Self-Installation and Repair Program
• Home Internet minimum system requirements
• Interactive guide for your modem Steve

• Assisted Self-Installation and Repair Program
• Home Internet minimum system requirements
• Interactive guide for your modem Valérie

Billing

• Understanding your Home Internet bill
• Home Internet one-time fees

Modem & Connections

• Connecting to Steve
• How to set up Steve's internet access manager
• How to return Steve
• Interactive guide for your modem Steve

• Connecting to Valerie
• How to set up Valerie's internet access manager
• How to return Valerie
• Interactive guide for your modem Valerie

Wi-Fi

• How to manage Wi-Fi networks
• Interactive guide for your modem Steve

• How to manage Wi-Fi networks
• Interactive guide for your modem Valérie