Manage Your Prepaid Account 24/7.
Take control of your Virgin Mobile Prepaid account. Here's all you need to know about doing it yourself.
Mobile My Account
Managing your Prepaid account on-the-go is easy and instant. Plus, it's free anywhere in Canada.
Head to my.vmobile.camy.vmobile.ca on your phone.
Heads Up! This link won't work from your computer.
Using My Account is a great way to manage your services on your own time.
Head to virginmobile.ca/myaccount and login to My Account. For your best experience, visit us on a desktop computer rather than a mobile device.
CHECK OUT WHAT YOU CAN DO ON YOUR OWN
You can do a few more things in My Account than you can in mobile My Account.
|What do you want to do today?||mobile My Account||My Account||Dial from your Virgin Mobile phone|
|View and edit profile||-||✔||-|
|Top up your balance with a Top Up card||✔||✔||#111|
|Top Up your balance with a credit card
Heads up! You’ll need to have a registered credit card to do it
|Top Up your balance with INTERAC®||-||✔||-|
|Set up Auto Top Ups with credit card or pre-authorized debit||✔||✔||-|
|Register a Credit Card for Top Up or Auto Top ups||✔||✔||-|
|Add a new feature||✔||✔||-|
|Remove a feature||-||✔||-|
|Check Monthly Plan Due Dates||✔||✔||-|
|Update buddy numbers||-||✔||-|