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The governments of certain provinces require Virgin Mobile (and all Canadian wireless providers) to remit a 911 service fee.
Unfortunately, due to a system issue, this monthly fee hasn't been charged to your account. Starting November 20, 2015 you'll see this fee on your monthly bill. But don't worry, no back-charges will be applied.
Here's a list of the fees mandated by applicable provincial governments:
|Province||Fee per month|
|Newfoundland and Labrador||$0.75|
|Prince Edward Island||$0.70|