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THE MONTHLY PROVINCIAL 911 FEE

WHAT'S THE DEAL?

The governments of certain provinces require Virgin Mobile (and all Canadian wireless providers) to remit a 911 service fee.

Unfortunately, due to a system issue, this monthly fee hasn't been charged to your account. Starting November 20, 2015 you'll see this fee on your monthly bill. But don't worry, no back-charges will be applied.

Here's a list of the fees mandated by applicable provincial governments:

Province Fee per month
Alberta $0.44
New Brunswick $0.53
Newfoundland and Labrador $0.75
Nova Scotia $0.43
Prince Edward Island $0.70
Quebec $0.46
Saskatchewan $0.62

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