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Awarded “Highest in Customer Service Among Wireless Providers” and “Best in-store purchase experience” by J.D. Power in 2017.
Virgin Mobile received the highest numerical score in the J.D. Power 2017 Canadian Wireless Customer Care Study and Purchase Experience Study (tied). Studies based on 5,577 (Customer Care) and 6,705 (Purchase Experience) total responses, respectively, and measure the experiences and perceptions of customers surveyed September 2016—March 2017. Your experiences may vary. Visit jdpower.com