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Having difficulty completing your purchase? Give us a shout at 1-888-285-1913 and we'll help you complete your purchase.

Location

Why are we asking? Different stuff is available in different places, so we just need to know where home is.

Heads-up! A few items aren't available in every province. It's unlikely, but if you add one to your cart you might need to start over.

Contact information

Keep it real. We use these deets to create your account. And if you're hooking up a monthly plan, we need your date of birth and credit card info to run a credit check. So please make sure you're putting in accurate info for the account holder (that's the person who's getting the credit check done).

Heads-up! If you're already a Member and want to upgrade your phone, head to My Account or come see us at a Virgin Mobile store to get hooked up.

If you want to add another line to your account give us a shout at 1-855-238-6847.

Why do we need this info? We might need to chat about your account so we need a way of reaching you. This email will be used in accordance with our Terms and Conditions and Privacy Policy.