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Dual SIM FAQs

  • What devices are compatible with Dual SIM
  • What is 'Dual SIM Dual Standby?'
  • What is an eSIM?
  • Is NumberShare available for line 1 SIM and line 2 eSIM?
  • What rate plans are available for the two lines?
  • I'm an existing Virgin Plus Member with two phone numbers, on two separate devices. Can I move one of my phone numbers to an eSIM so I can have both my phone numbers on my one iPhone XS, iPhone XS Max or iPhone XR?
  • How do I tell which phone number I'm using?
  • If I have a data feature on both lines, which data feature will I use and therefore be billed for?
  • Can I use data while on a call?
  • How will I be billed for voice and messaging?
  • Can both lines be connected to the network at the same time?
  • What happens when I roam?
  • Will T911 and E911 work on both lines?