Eligibility for Sweet Pay™: requires an eligible 2-year plan:

• A one-time connection service fee ($45) is applied on your first bill to activate your device on the Virgin Mobile network. Additional one-time fees are subject to change over time. See virginmobile.ca/onetimecharges for details.
• Additional Important Sweet Pay Conditions: See full FAQs here.
• Sweet Pay is available with new activations (or eligible upgrades) on eligible 2-year rate plans. Purchase financing provided by Virgin Mobile, on approved credit. Cost of borrowing is $0.
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• If you end your Service Agreement early or you change your plan to a non-eligible plan, you will have to pay an early exit charge. The early exit charge consists of your remaining device payments, and the remaining balance on your Agreement Credit (plus applicable taxes) if you received one at the time of purchase.
• Speed and signal strength may vary due to traffic, topography, environmental conditions and other factors, including Virgin Mobile's Internet traffic management practices (e.g., priority access to emergency personnel and critical infrastructure personnel). See virginmobile.ca/ITMP.
• Good working condition means the phone must navigate properly to its home screen. The keyboard and/or touchscreen must be responsive and function properly. The display and body of the phone must be free of any visible chips, cracks or missing parts. The battery and battery cover must be included. For an Apple iPhone, the "Find My iPhone Activation Lock" function must be turned off and no longer linked to your Apple ID (iCloud account). For an Android smartphone, "Activation Lock Protection" (also known as "Device Protection") must be turned off. Good working condition for devices purchased with a Smart/Phone Care plan means the phone must be able to turn on, navigate to the home screen and meet the following criteria: For an Apple iPhone, the "Find My iPhone Activation Lock" function must be turned off and no longer linked to your Apple ID (iCloud account). For an Android smartphone, "Activation Lock Protection" (also known as "Device Protection") must be turned off. Member must have Smart/Phone Care on their account at the time of buyback.

Additional details:

• Monthly 911 fees apply in: AB (44¢), NB (97¢), NL (75¢), NS (43¢), PEI (70¢), SK (Effective May 7, 2021, the 9-1-1 fee will increase from $0.94/mo. to $1.88/mo.) and QC (46¢), and NT ($1.70). Fees withheld will be remitted to the government.
• Taxes on the financed amount are payable with your monthly device payments.