service
should feel
this good.

#1 in Customer Service among Wireless Providers, 3 Years in a Row.
For J.D. Power 2019 award information, visit canada.jdpower.com
My Account
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Members who get a monthly bill from us
What do you want to do today?
My Account App
My Account
View and edit profileView and edit profile
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View bill details and billing historyView bill details and billing history
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Pay bill – one-timePay bill – one-time
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Set up pre-authorized paymentsSet up pre-authorized payments
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Sign up for e-billSign up for e-bill
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Check usageCheck usage
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Add a new featureAdd a new feature
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Remove a featureRemove a feature
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Change planChange plan
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Update buddy numbersUpdate buddy numbers
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View SuperTab balance and historyView SuperTab balance and history
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Check upgrade statusCheck upgrade status
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Upgrade to a hot new phoneUpgrade to a hot new phone
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Link a bill to My AccountLink a bill to My Account
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Authorize Someone To Unblock DataAuthorize Someone To Unblock Data
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Unlock entire account when data limit has been reachUnlock entire account when data limit has been reach
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Members who are on prepaid
What do you want to do today? mobile My Account My Account Dial from your Virgin Mobile phone View and edit profile - ✔ - View balance ✔ ✔ #999 Top up your balance with a Top Up card ✔ ✔ #111 Top Up your balance with a credit card
Heads up! You’ll need to have a registered credit card to do it✔ ✔ - Top Up your balance with INTERAC® - ✔ - Set up one of our Auto Payment Options ✔ ✔ - Register a credit card or Visa Debit ✔ ✔ - Check usage ✔ ✔ - Add a new feature ✔ ✔ - Remove a feature - ✔ - Change plan ✔ ✔ - Check Monthly Plan Due Dates ✔ ✔ - Update buddy numbers - To update your Buddy List give us a shout at 1-888-999-2321 -
Only Virgin Mobile Members get Exclusive Access & Deals.
With Virgin Mobile you're not a customer, you're a Member! And Members get exclusive deals, a shot at VIP access and one-of-a-kind experiences.
