How do I find the SIM Number?

Check the little card that came in the Virgin Plus envelope. Below the bar code is a 20- digit SIM number beginning in 893026. It looks like this:

Or check the actual SIM, it's on there, too.

* Heads up! Make sure you turn off your phone before inserting your sim card

Your IMEI number is 15-digits and only contains numbers, not letters. You can find it in a few ways:

Type the code *#06# into your phone to display your IMEI number (this works on most, but not all, phones)
On the side of the box of your new phone
It’s usually under the battery of your phone (If you have a phone with a removable battery!)

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Oops, this device runs on the HSPA network and cannot be activated in your local calling area yet. If you have any questions give us a call at 1-888-999-2321.

Heads Up! You can't activate this phone in your area due to a network replacement. Call us @ 1-888-999-2321