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STAY CONNECTED WHILE TRAVELLING WITH ROAM SWEET ROAM.

Talk, text and post worry-free while you travel in the U.S. or internationally.

Roam Sweet Roam is available on all smartphone plans. Coverage available in over 135 destinations around the world and access to LTE in more than 115 international destinations. If you're not covered, we got your back with one of our travel passes.

Choose between our two different Roam Sweet Roam options:

WITH HOME DATA

Use the data from your plan when travelling.

WITH 100 MB

Get 100 MB/day of data that doesn't come out of the data from your current plan.

FAQs

Got questions? We can help.

WITH HOME DATA

Use the data from your plan when travelling.

THE U.S. $7/DAY

Unlimited Talk & Text + use the data from your plan

We've got you covered for:

  • Access to the data from your plan while travelling
  • Unlimited outgoing calling within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing text messages within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and back to Canada
  • Unlimited incoming text messages

INTERNATIONAL $12/DAY

Unlimited Talk & Text + use the data from your plan

We've got you covered for:

  • Access to the data from your plan while travelling
  • Unlimited outgoing calling within your roaming destination and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing and incoming text messages

Don't see your destination? Grab a Travel Pass.

TEXT “ROAMHOME” TO 6800 AND YOU'RE ALL SET!

To get Roam Sweet Roam with home data, simply text ROAMHOME to 6800. Once enrolled, you will automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of our Roam Sweet Roam destinations.

Good to Know:

  • Valid each day until 11:59 p.m. ET no matter where you're roaming.
  • Taxes extra.
  • Roam Sweet Roam is available only within certain of Virgin Mobile’s U.S. and international roaming partners' coverage areas. Roam Sweet Roam may be incompatible with other roaming features or travel passes on your line that require removal before you can add Roam Sweet Roam.
  • Roam Sweet Roam is a pay-per-use feature subject to change without notice, including coverage, rates and usage allowances.
  • You should not purchase a travel pass for a Roam Sweet Roam destination if you have Roam Sweet Roam. If you have a travel pass and Roam Sweet Roam active on your line while in a Roam Sweet Roam destination, you will not have access to your travel pass allowance and Roam Sweet Roam will apply to your roaming usage and charges.
  • You will only be charged for a maximum of 20 days per line in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and a maximum of 20 days per line in other international destinations within the same billing period. Additional charges for data top-ups still apply.
  • Premium texts are not included and are subject to additional charges.
  • Texts sent to international mobile numbers are not included and are subject to additional charges while using Roam Sweet Roam in the U.S. (including Puerto Rico and the U.S. Virgin Islands).
  • Roam Sweet Roam is not to be used for roaming permanently or semi-permanently within any Roam Sweet Roam destination(s).
  • Certain types of usage will not result in the daily charge, including: making a call to Virgin Care, receiving texts, or using non-chargeable data.

WITH 100 MB

Get 100 MB/day of data that doesn't come out of the data from your current plan.

THE U.S. $6/DAY

Unlimited Talk & Text + 100 MB of data a day

We've got you covered for:

  • An additional 100 MB of data per day that doesn't come out of the data included in your plan
  • Unlimited outgoing calling within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing text messages within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and back to Canada
  • Unlimited incoming text messages
  • 100 MB of dedicated data a day that doesn't come out of your home data bucket

INTERNATIONAL $10/DAY

Unlimited Talk & Text + 100 MB of data a day

We've got you covered for:

  • An additional 100 MB of data per day that doesn't come out of the data included in your plan
  • Unlimited outgoing calling within your roaming destination and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing and incoming text messages
  • 100 MB of dedicated data per day that doesn't come out of your home data bucket.

Don't see your destination? Grab a Travel Pass.

TEXT “ROAM100” TO 4800 AND YOU'RE ALL SET!

To get Roam Sweet Roam with 100 MB, simply text ROAM100 to 4800. Once enrolled, you will automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of our Roam Sweet Roam destinations.

Good to Know:

  • Valid each day until 11:59 p.m. ET no matter where you're roaming.
  • Taxes extra.
  • Roam Sweet Roam is available only within certain of Virgin Mobile’s U.S. and international roaming partners' coverage areas. Roam Sweet Roam may be incompatible with other roaming features or travel passes on your line that require removal before you can add Roam Sweet Roam.
  • Roam Sweet Roam is a pay-per-use feature subject to change without notice, including coverage, rates and usage allowances.
  • You should not purchase a travel pass for a Roam Sweet Roam destination if you have Roam Sweet Roam. If you have a travel pass and Roam Sweet Roam active on your line while in a Roam Sweet Roam destination, you will not have access to your travel pass allowance and Roam Sweet Roam will apply to your roaming usage and charges.
  • You will only be charged for a maximum of 20 days per line in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and a maximum of 20 days per line in other international destinations within the same billing period. Additional charges for data top-ups still apply.
  • Premium texts are not included and are subject to additional charges.
  • Texts sent to international mobile numbers are not included and are subject to additional charges while using Roam Sweet Roam in the U.S. (including Puerto Rico and the U.S. Virgin Islands).
  • Roam Sweet Roam is not to be used for roaming permanently or semi-permanently within any Roam Sweet Roam destination(s).
  • Certain types of usage will not result in the daily charge, including: making a call to Virgin Care, receiving texts, or using non-chargeable data.

FAQs

Got questions? We can help.

GENERAL FAQs

  • Is Roam Sweet Roam available for international destinations besides the U.S.?

    Roam Sweet Roam has you covered in over 135 destinations, including the U.S. (including Puerto Rico and the U.S. Virgin Islands) and international destinations across Europe, the Caribbean, Bahamas, Bermuda, Mexico, Central and South America, Asia, South Africa, Oceania and the Middle East.

    See list of International Destinations. If your travel destination is not included in Roam Sweet Roam, you can purchase a travel pass.
  • Does Roam Sweet Roam cover roaming charges on cruise ships and in flight services?

    Roam Sweet Roam does not cover roaming charges on cruise ships and in–flight services.

  • Should I purchase a Travel Pass for a Roam Sweet Roam destination if I have Roam Sweet Roam with home data or Roam Sweet Roam with 100 MB?

    You should not purchase a travel pass for a Roam Sweet Roam destination if you have Roam Sweet Roam. If you have a travel pass and Roam Sweet Roam active on your line while in a Roam Sweet Roam destination, you will not have access to your travel pass allowance and Roam Sweet Roam will apply to your roaming usage and charges.

  • How do I switch from Roam Sweet Roam with 100 MB to Roam Sweet Roam with home data?

    To switch to Roam Sweet Roam with home data, text “ROAMHOME” to 6800. You will receive a text message to remove the current option from your account. Reply Y to confirm the removal. You will then receive a text message to add the new option. Simply reply ADD to confirm the addition.

    Keep in mind that Roam Sweet Roam with home data and Roam Sweet Roam with 100 MB only take effect once you've enrolled; therefore, we recommend switching prior to travelling.

  • Is there a maximum number of daily charges for Roam Sweet Roam within the same billing period?

    Yes, you'll only be charged for a maximum of 20 days per line in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and in other international destinations within the same billing period.

    If you have Roam Sweet Roam with home data, you can continue enjoying unlimited talk and text and continue to use the data from your plan at no additional cost for the rest of your billing period. You'll only be charged if you exceed the data included in your rate plan.

    If you have Roam Better with 100 MB, you can continue enjoying unlimited talk and text and 100 MB of daily data at no additional cost for the rest of your billing period. You'll only be charged if you choose to purchase additional data above the 100 MB per day.

  • How will I be charged if I'm enrolled in Roam Sweet Roam while travelling?

    You will only be charged the Roam Sweet Roam daily fee when you make or answer a call, send a text or when data is sent or received while in your Roam Sweet Roam destination. For any days that you do not use voice, text or data in a Roam Sweet Roam destination, you will not be charged the Roam Sweet Roam daily fee. If you are enrolled in Roam Sweet Roam but do not want to be charged when arriving at your Roam Sweet Roam destination, make sure that data roaming is turned off on your phone, don't make or answer any calls, and don't send any text messages.

  • Does Roam Sweet Roam include unlimited Canada-wide talk and text across my roaming destination?

    Yes. You can make unlimited voice calls and send unlimited text messages within your roaming destination and back to Canada without having to worry about additional charges. Additional charges are only applicable when you are making calls outside of your roaming destination. Calls back to Canada are not subject to additional charges. You can also receive unlimited incoming calls and incoming text messages from anywhere. Roaming in international destinations (outside the U.S., Puerto Rico and U.S. Virgin Islands) also includes unlimited outgoing international text messaging.

  • Are there any charges when making calls or sending text messages outside of my Roam Sweet Roam destination and Canada?

    Please refer to the following table for additional charges for outgoing calls and text messages to destinations outside of the roaming destination and Canada.
    Table:

     

    Calls to destinations outside of roaming destination and Canada

    Text messages to destinations outside of roaming destination and Canada

    The U.S., Puerto Rico and the U.S. Virgin Islands

    $0.95/minute

    $0.15/message

    International

    $1.45/minute

    Included

  • Can I enroll in Roam Sweet Roam if I'm already in a Roam Sweet Roam destination?

    Yes, you can add Roam Sweet Roam with home data by texting “ROAMHOME” to 6800, or you can add Roam Better with 100 MB by texting “ROAM100” to 4800.

    Keep in mind that Roam Sweet Roam with home data and Roam Sweet Roam with 100 MB will only take effect once you've enrolled; therefore, we recommend enrolling prior to travelling.

  • Can I continue to use Roam Sweet Roam when I get back to Canada?

    No. Roam Sweet Roam is for when you are roaming in a Roam Sweet Roam destination. When back in Canada, you will revert to your rate plan.

  • How can I unsubscribe from Roam Sweet Roam?

    Once you've enrolled in Roam Sweet Roam, you will be covered for all future trips and will only be charged on days when you use your phone in a Roam Sweet Roam destination. You will not be charged when you are not roaming. If you'd like to unsubscribe, please contact us at 1-888-999-2321.

  • Are calls to toll-free numbers included with Roam Sweet Roam?

    Yes. Calls to toll-free numbers are included while in the U.S. and while traveling internationally.

ROAM SWEET ROAM WITH HOME DATA

ROAM SWEET ROAM WITH 100 MB