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It's easy being green.

When it comes to protecting the planet, Virgin Mobile is passionate about making sure we can give Mother Earth a hand every chance we get.

The little things add up. If everyone recycled their old mobile phones, just imagine how much landfill waste we'd reduce. Recycle your old phone at any Virgin Mobile store and do something good for the planet.

What should I do before recycling my old phone?

Before you send your phone off for recycling, here's a few things you'll need to do:

  • Cancel your mobile service and pay your final bill in full or transfer your mobile service to your new phone. You can use the free Cell Phone Data Eraser by Recycle My Cell to help clear your data.
  • Erase any personal information from your device, including text messages, contacts and personal files.
  • Remove your SIM Card (if there's one).

Where can I return my old phone?

No matter what brand or company your phone is from, you can head to any Virgin Mobile store and drop it off with a Virgin Mobile sales rep. You can also return accessories like headsets, chargers and old batteries.

What happens to recycled phones?

Before we do anything to the donated phones we make sure they're cleared of any data. Next, we select phones that can be refurbished and given a new home. The remaining phones are recycled in Canada in compliance with Canadian regulations and all net proceeds will be donated to the Canadian Mental Health Association (CMHA).

CMHA logo

Still need help?

  • Call Us

  • 1-888-999-2321