Hey Members! If you ever use the “Extended Absence” setting in your voicemail, you’ll be happy to know that we fixed a bug. Now if you’re on a CDMA phone, the system will block callers from leaving a voicemail message any time you’ve turned on “Extended Absence”, just as it’s supposed to. As soon as you want to start getting voicemails again, just turn off “Extended Absence”.
Oh no, 50 MB of U.S. data roaming was incorrectly added to a number of domestic BlackBerry Email and/or Social features by mistake. Sorry!
As of November 9, 2013, we'll have fixed the issue and the 50 MB of U.S. data roaming will be removed from your account.
All other domestic data features that you're currently signed up for will remain unchanged.
We've got some great news: Mobile TV is now available on the BlackBerry® Z10, BlackBerry® Q10 and BlackBerry® Q5.
How to get it:
Sign in to BlackBerry World on your BlackBerry 10 smartphone and download the Bell TV app to subscribe.
We've got some great news, Mobile TV lovers! We've teamed up with Bell TV to give our Members the best mobile TV experience ever. Over the next 30 days you'll be seeing some changes to the Mobile TV app you know and love.
What does this mean for you?
Heads Up! As a result of the recent flooding in Calgary our partners at the Calgary Stampede and Scotiabank Saddledome have had to cancel the upcoming Virgin Mobile Presents Stampede Concert Series.
Press Release from the Calgary Stampede - Tuesday July 2, 2013:
We regret to inform fans that the four Stampede concerts scheduled in the Saddledome cannot proceed as scheduled due to the damages the facility suffered during the recent flooding. The concerts that were scheduled are:
Carly Rae Jepsen - Wednesday, July 10
Tim McGraw - Thursday, July 11
Dixie Chicks - Friday July 12
KISS - Saturday, July 13
We understand that this news is disappointing to fans and we're disappointed also - we wanted to present our guests and fans with an awesome concert experience.
It became evident yesterday to both the Stampede and the Flames that the services necessary for a proper concert experience for fans and for the artists just weren't available given the current status and limitations of the building.
Construction trades have been working very hard on a number of fronts simultaneously including addressing issues related to electrical power, potable water, air conditioning, air quality, and personal safety. Ultimately, due to the flood, it just isn't feasible to go ahead on July 10.
Given the size of the four shows, and that they are all intended for indoor set-ups with tailored effects and lighting, there was no feasible alternative to host any one of the shows at another Calgary venue during Stampede.
Ticket holders should hold on to their tickets. All ticket holders will still receive admission to Stampede on the day of their concert by showing their concert tickets. We are hoping to reschedule these shows at a later date and we'll know more about potential rescheduling opportunities after Stampede.
We want to give you a heads-up about an issue affecting Members using VoIP-based apps like Viber and Skype on Android phones. If you use one of these apps to make call then you might not be able to call 911 in an emergency.
The issue isn't specific to Virgin Mobile and could affect customers with any mobile phone company. We've talked with Google and they're currently working with the app developers to make sure the issue gets fixed.
In the meantime, we strongly recommend that Members DO NOT use VoIP apps from Google Play as their default dialer until the issue is resolved.
To make sure you're not using VoIP apps from Google Play as your default dialer and make sure that 911 calls can go through we strongly recommend Members do the following:
Check out the Canadian Wireless Telecommunications Association (CWTA) page to learn more.