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All About Wi-Fi with Steve

Key features of your Wi-Fi network

Steve's more than just a pretty face. He's got the brains and brawn modem packed with the latest Wi-Fi technology and features like:

Wireless AC Technology

Steve's packing the latest Wi-Fi standard (802.11 ac) to get you speeds up to 3 times faster than the previous technology and amazing coverage. But, just 'cuz he's made it big, he still remembers his roots and supports older standards (802.11 a, b, g, n), so that almost all of your Wi-Fi devices can connect to your network.

Dual Band

Steve can send Wi-Fi signals on both the 2.4 GHz and the 5 GHz wireless bands. You can choose to use one or the other, but it's the combo of both bands that'll get you the best results. Here's why:

2.4 GHz for signal strength

The 2.4 GHz frequency is slower than the 5GHz band but has a longer range to get you a super-strong signal throughout your home.

5 GHz for speed

The 5 GHz frequency has a shorter range than the 2.4 GHz band but is faster for a super-speedy connection. Zing!

Setup your Guest Wi-Fi

You can setup a guest network with Steve. Guests can only access the Internet but don't have access to the other devices on your network and can't change your settings. Learn how

Changing your primary network settings

To access the settings for your primary Wi-Fi network:

  1. Open a browser
  2. Enter http://Steve in the address bar
  3. Enter your administrator password. If you haven't changed it, the default password is admin
  4. Click Log in
  5. Click the Wi-Fi Settings button

 

Once you're on the Wi-Fi Settings page, you can:

Turn on your Wi-Fi network

Set the Primary Wi-Fi Network near the top of the screen to the ON position. Once your primary network is on, you can turn each band (2.4 GHz or 5 GHz) on or off. But, for the best results, turn both bands on.

Change your network name (SSID) and password

The network name (SSID) is used to identify (or name) your network. This is the name you'll see in the list of available Wi-Fi networks. When you've selected the name of your WiFi network, you'll need to enter a password. A default network name and password are on a sticker on Steve's back but you can change both whenever you want.

Heads Up! Once you change your network name or password, you'll need to reconnect your devices using your new password and network name.

Keep a common network name (SSID) and password for both 2.4 and 5 GHz bands...

Checking this box (recommended), will give the same name (SSID) and password to both the 2.4 GHz and 5 GHz bands. This lets your devices to choose the best band. If you leave the box unchecked, you'll setup two network names (SSID) and passwords for the two bands (2.4 GHz and 5 GHz) and can decide which one to connect to.

Change your primary Wi-Fi Network's Settings (advanced)

If you're in Basic View, click the Advanced View button at the top of the screen.

Network tab

  • Broadcast SSID
    Displays your network name (SSID) so your Wi-Fi devices can detect your network. If you turn it off, you'll need to enter the network name manually on each device you want to connect to your network.
  • Security mode
    Choose the encryption type to use. Your devices will need to use the same encryption type to connect to your Wi-Fi network.
  • Transmit power
    You can set the power level of the antennas used to transmit the Wi-Fi signal. By default, it is set to 100% to ensure the best possible Wi-Fi coverage in your home.

General tab

  • Interface type
    Here's where you can select one of the available 802.11 standards (b, g, n, ac). It's set to Auto by default so that Steve can choose which Wi-Fi standard is right for the device that is connecting to your network.
  • Channel
    Setting the channel to the Auto lets Steve automatically choose the best available channel. So if he detects too much interference on one channel, he'll move to another one.
  • Channel bandwidth
    If left in Auto, Steve will be able to use larger channel bandwidth based on your Wi-Fi environment, which may increase speeds for some devices.
  • WMM
    Wi-Fi Multimedia (WMM) prioritizes traffic according to four access categories: voice, video, best effort and background. It is enabled by default.

Want more info? Click the Need help? button.

Set up your guest Wi-Fi network

To turn on your guest Wi-Fi network:

  1. Open a browser
  2. Enter http://Steve in the address bar
  3. Enter your administrator password. If you haven't changed it, the default password is admin
  4. Click Log in
  5. Switch the Guest Settings button to ON


Heads Up! If you can't turn on your guest network, turn on the 2.4GHz primary network.

Voila! Your guests can now connect to your Wi-Fi using the network name (SSID) and password shown on your home screen.


Edit your guest Wi-Fi network's Settings:

  1. From Steve's homepage, click the Wi-Fi Settings button
  2. In the left menu, click Guest
  3. You can now edit the these settings:
  • Network name (SSID) and password
    The network name (SSID) is used to identify (or name) your Wi-Fi network. When connecting with a device, you will see this name in the list of available Wi-Fi networks. Once your network is selected, you will need to enter its password from the device.

    Heads Up! Guest Wi-Fi uses the same network name for both the 2.4 and 5 GHz bands. Devices automatically connect to the right band.
  • Broadcast SSID
    Displays your network name (SSID) so Wi-Fi devices can detect your network. If you turn it off, you'll need to enter the network name manually on each device that wants to connect to your Wi-Fi network.
  • Security mode (advanced view only)
    Choose the encryption type to use. Devices will need to use the same encryption type to connect to your Wi-Fi network.

Want more info? Click the Need help? button.