HOW TO UPDATE YOUR PERSONAL INFO.
Have a prepaid account? Learn how to manage your prepaid account 24/7.
- Head to virginmobile.ca/mypreferences and log in.
- Make your changes and Save.
Heads-up! If you get an e-Bill, make sure your email address is up to date.
My Account app
- Download and open the My Account app
- Hit the menu button in the top-left corner
- Hit the My Profile button, then hit My Profile
- To make any changes, hit the edit button on the right
- Make your changes, then hit Save