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SIGN UP FOR E-BILL AND GO PAPERLESS.

Wanna re-live the joy of getting a stack of bills in the mail? We didn't think so. That's why we've made your e-Bill so easy. Every month, it shows you:

  • What happened on your previous bill
  • New charges that go towards your total bill
  • Important messages from Virgin Mobile
  • Your payment options

Check out this sample bill to see what we're talking about. Your first bill will be a little different from all the rest, so be sure to check the details.

Plus, by signing up for the e-Bill, you save trees!

HOW TO SIGN UP FOR E-BILL

If you're still getting a paper bill, follow these steps to go green and get your bills electronically:

My Account

  1. Head to virginmobile.ca/myaccount and log in.
  2. Click on My Profile tab
  3. Click on the Bills and Services link
  4. Scroll down and look for Bill format, click Change
  5. Pick the new format E-bill and click Save.

Heads-up! If you sign-up for e-Bill, make sure your email address is up to date.

HOW TO SEE YOUR E-BILL

My Account

  1. Head to virginmobile.ca/myaccount and log in.
  2. Click on the My Bill tab.

Heads-up! If you want a detailed version of your bill, scroll down and click on Download detailed bill (PDF).

Got questions? We can help.

Still need help?

  • Call Us

  • 1-888-999-2321