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Understanding your Monthly Bill.

MONTHLY BILL EXPLAINER.

first bill image

ACCOUNT SUMMARY

  1. Your Account Number: Use this number to register to My Account
  2. Your ID Number: Use this number for online banking and telebanking.

CURRENT CHARGES

  1. Monthly Charges: This section lists all the monthly charges for rate plans and features that are billed one month in advance.
  2. Other charges and credits: This section covers any prorated monthly charges and credits that have been put on to your account.
  3. Usage: Extra usage charges are added on any services you use outside of what’s included in your regular monthly rate plan and are billed for the previous month.
  4. Airtime: Details total minutes used. Charges will appear if usage has exceeded the minutes in your rate plan.
  5. Roaming: Details voice and data roaming usage outside of Canada.
  6. Data: Details data usage in megabytes (MB).
  7. Events: Details events such as text and picture messaging, ring tone purchases, game and app fees, music downloads, etc.

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